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PROVIDE US WITH BRANCH FEEDBACK
Your satisfaction is of utmost importance to us – please take a minute to rate the quality of service you received at Car Service City.
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Previously, motor manufacturers would void the warranty if a vehicle was not serviced at the dealership. The Commission has now declared this practice as incompatible with the Competition Act. Independent service providers can now service and perform maintenance on cars both during the in-warranty period and after. “You may choose to service your vehicle at the dealer from whom you
Previously, motor manufacturers would void the warranty if a vehicle was not serviced at the dealership. The Commission has now declared this practice as incompatible with the Competition Act. Independent service providers can now service and perform maintenance on cars both during the in-warranty period and after. “You may choose to service your vehicle at the dealer from whom you
When you buy a car, vehicle retailers are now obliged to provide you with separate prices for your vehicle and for any value-added products that they might have on offer, such as service and maintenance plans. Car retailers are also obliged to sell you a new vehicle without a service or maintenance plan if you do not wish to purchase one.
With cost always being an issue, the good news is that consumers can now shop around and are entitled to use non-original spare parts (for example, GUD oil filters) in your vehicle during your vehicle’s in-warranty period and manufacturers are not entitled to void your warranty
Independent service providers can now service and perform maintenance on cars both during the in-warranty period and after. You may choose to service your vehicle at the dealer from whom you purchased your vehicle or you can elect to shop around for the best possible price and service quality. Independent service provide
Whether it’s a minor bumper bash or a serious collision, here are seven important points to follow:
You are on your way to financing your service or repair. please complete your details in order to get the process going quickly!
Retail Motor Industry Organisation
Car Service City is a member of the Retail Motor Industry Organisation (RMI). As a member, Car Service City abides by the Code of Conduct, which applies to customer and staff-related issues.
R500,00 (five hundred rand) Makro vouchers sponsored by Standard Bank UCount Rewards, of which ten shall be up for grabs, which shall be provided to the customer by Car Service City Head Office following confirmation of contact details and delivery address.
A 50% (fifty percent) discount on labour costs, to a maximum two (2) hours, as charged on the appropriate invoice, which shall only be redeemable on the day of presentation to the customer.
R1 000,00 (one thousand rand) Checkers vouchers, of which five shall be up for grabs, which shall be provided to the customer by Car Service City Head Office following confirmation of contact details and delivery address.
R1 000,00 (one thousand rand) fuel vouchers, of which five shall be up for grabs, which shall be provided to the customer by Car Service City Head Office following confirmation of contact details and delivery address.
Samsung S20 cellular phones, of which two shall be up for grabs, which shall be provided to the customer by Car Service City Head Office following confirmation of contact details and delivery address.
Free oil (costs of oil discounted) on the customer’s minor or major service (as set out on the Car Service City website) as charged on the appropriate invoice, alternatively should the customer not have purchased a minor or major service a R200,00 (two hundred rand) discount will be applied to the appropriate invoice, which shall only be redeemable on the day of presentation to the customer.
Brake Drums
Brake Drum Skimming
Skimming the discs so that they perfectly match the drive flange again will eliminate issues and prevent the need for replacement.
Skimming is necessary when:
Crank Shaft / Camshaft / Chain kit
The timing belt is responsible for this vital synchronization
Water Pump
Driven by the cambelt or the v-belt and circulates water whenever the engine is running.
Overview
The main principles behind the functioning of an air-conditioner are:
The air-conditioning system in a motor vehicle is connected by hard tubing and flexible hoses that transport refrigerant around the whole system.
Clutch System
Gearbox
Driveshaft
Brake Fluid
As the driver applies the brakes, the fluid is forced into cylinders at each car wheel by the master cylinder, moving a pair of pistons outwards to thrust the brake shoes against the brake drums.
Brake Fluid Flush
Brake Shoes
Brake Pads
Brake Lining
Brake Disks
Brake Disc Skimming
Skimming the discs so that they perfectly match the drive flange again will eliminate issues and prevent the need for replacement.
Skimming is necessary when:
CV Joints
A big challenge in the design of a motor vehicle’s power transmission system:
The CV joints allow this to happen by transmitting power at a constant rotational speed through an angle without any noticeable increase in friction.
Wheel Bearings
Suspension
System of shock absorbers, springs and linkages that connects a vehicle to its wheels.
Power Steering
Power Steering Flush
Fuel Pump
Fuel Injector
Cambelt
Also known as the timing belt.
Typically made of rubber and high-tensile fibres (made of fibreglass or Kevlar) which act to withhold tension.
The cambelt must be replaced at the car manufacturer’s scheduled time/distance intervals; otherwise, a complete breakdown or engine failure could occur (which would cost much more to repair than a timing belt replacement).
Spark Plug and Glow Plug
A diesel car does not use a spark plug. It uses a glow plug to raise the temperature of the air to a point where the diesel fuel combusts spontaneously.
Oil Pump
Whether your engine is idling or performing at its full capacity, it contains a host of moving metal parts that would, was it not for some form of lubrication, violently overheat.
An oil pump:
Alternator
Charges the battery and powers the electrical system of the vehicle while the engine is running.
Generates electricity in the same way that a DC generator does:
Carburettor
Blends the air and fuel which enters the engine.
Starter Motor
A starter motor is a very powerful DC electric motor with a solenoid attached to it.
Engine flush
The oil in one’s engine can become filled with sludge deposits.
What an engine flush (engine oil flush) does:
Cooling System
Petrol engines are not very efficient in converting chemical energy into mechanical power. A vehicle’s engine needs a cooling system to control this.
An engine runs at its best when the coolant is about 93 degrees Celsius.
Cooling System Flush
Over time, the coolant and antifreeze chemicals in an engine (used to prevent the engine from overheating) deteriorate under usage.
Overview